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Troubleshooting, When listening to music, Common – Sony DRBT10CX User Manual

Page 23

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23

US

DR-BT10CX_U2 [US,ES] 2-698-598-41(1)

When listening to
music

No sound

, Check that both this unit and the

BLUETOOTH device are turned on.

, Check that both this unit and the

BLUETOOTH device are making the
BLUETOOTH connection, A2DP
(Advanced Audio Distribution Profile).

, Check that music is being played

back by the BLUETOOTH device.

, Check that the volume of the unit is

not set too low.

, Check that the volume of the

BLUETOOTH device is not set too
low if the BLUETOOTH device has a
volume control.

, Pair this unit and BLUETOOTH

device again.

Common

The unit is not turned on.

, Charge the battery of the unit.
, The unit is not turned on while

charging. Remove the unit from the
battery charging stand and then turn
on the unit.

Pairing cannot be done.

, Bring this unit and the BLUETOOTH

device closer together.

Cannot make the
BLUETOOTH connection.

, Check that this unit is turned on.
, Check that the BLUETOOTH

connecting device is turned on and
the BLUETOOTH function is on.

, Connection with the BLUETOOTH

device may not be memorized on this
unit. Make the BLUETOOTH
connection from the BLUETOOTH
device to this unit soon after pairing
is complete.

, This unit or BLUETOOTH

connecting device is in sleep mode.

, The BLUETOOTH connection is

terminated. Make the BLUETOOTH
connection again.

Distorted sound

, Ensure that this unit is not receiving

interference from a wireless LAN,
other 2.4 GHz wireless device, or
microwave oven.

, Re-position this unit.

Continued

Troubleshooting

If you run into any problems using this unit, use the following checklist.
Should any problem persist, consult your nearest Sony dealer.

The correspondence
distance is short. (Sound
skips.)

, If a device that generates

electromagnetic radiation, such as a
wireless LAN, other BLUETOOTH
device(s), or a microwave oven is
nearby, move away from such sources.

Cannot operate the unit.
(Connection has hung up.)

, Press the RESET button. Pairing

information is not deleted by this
operation.