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Sony W700i User Manual

Page 83

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83

Troubleshooting

instructions and a troubleshooting
guide, that may assist you in solving
the problem.

Master reset
The changes that you have made to
settings and the content that you have
added or edited, will be deleted.

If you select

Reset settings

, the

changes that you have made to
settings will be deleted.

If you select

Reset all

, in addition to

your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.

To reset the phone

1

}

Settings

}

the

General

tab

}

Master

reset

.

2

}

Reset settings

or

}

Reset all

.

3

}

Yes

to continue.

4

Enter the phone lock code (

0000

or

the new code if you have changed it)

}

OK

.

Error messages

Insert SIM

Possible cause

: There is no SIM card

in the phone or you may have inserted
it incorrectly.

Solution

: Insert a SIM card.

%

5 To insert SIM card and battery

.

Possible cause

: The SIM card

connectors need cleaning.

Solution

: Remove the SIM card and

clean it. Also check that the card is not
damaged in a way that may prevent
connection to the phone connectors.
In that case, contact your network
operator for a new SIM card.

Insert correct SIM card

Possible cause

: The phone is set to

work only with certain SIM cards.

Solution

: Check if you are using the

correct operator SIM card for your
phone.

Wrong PIN

/

Wrong PIN2

Possible cause

: You have entered your

PIN or PIN2 incorrectly.

Solution

: Enter the correct PIN or PIN2

}

Yes

.

%

77 SIM card lock

.

If you select

Reset all

, content such as

melodies and pictures that you have
downloaded, received or edited is also
deleted.