Technical support, Technical support contacts, 7 technical support – SMC Networks ProSoft 1560 User Manual

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7 Technical Support

7.1 Technical Support Contacts

ProSoft Technology survives on its ability to provide meaningful
support to its customers. Should any questions or problems
arise, please feel free to contact us at:

ProSoft Technology, Inc.

9801 Camino Media

Suite 105

Bakersfield, CA 93311

(661) 664-7208

(661) 664-7233 Fax

e-mail : [email protected]

http://www.prosoft-technology.com

Before calling for support, please prepare yourself for the call.
In order to provide the best and quickest support possible, we
will most likely ask for the following information (you may wish
to fax it to us prior to calling):

1. Product Serial and Version Number
2. 1560-MBP Configuration Information

- Dip Switches
- Communication cabling

Chapter 7 — Technical Support