Seagate Barracuda ST340015A User Manual

Page 48

Barracuda 5400.1 Product Manual, Rev. G

Seagate Online Store

US customers can purchase Seagate disc drives 24 hours daily at
www.seagate.com/buy/online/.

Automated Phone Services

SeaFONE

(1-800-SEAGATE) is the Seagate toll-free number (1-800-732-

4283) to access our automated self-help and directory assistance for
Seagate support services. Using a touch-tone phone, you can find service
and support phone numbers, answers to commonly asked questions, trouble-
shooting tips and specifications for disc drives 24 hours daily. International
callers can reach this service by dialing +1-405-324-4770.

Presales, Technical Support and Customer Service

Presales Support

Our Presales Support staff can help you determine which Seagate products
are best suited for your specific application or computer system.

Technical Support

If you need help installing your drive, consult your system's documentation or
contact the dealer's support services department for assistance specific to
your system. Seagate technical support is also available to assist you online
at support.seagate.com or through one of our technical support service cen-
ters. Have your system configuration information and your drive’s “ST” model
number available.

SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf
(TDD). You can send questions or comments 24 hours daily and exchange
messages with a technical support specialist from 8:00

. to 11:45

. and

1:00

. to 6:00

. (Central time) Monday through Friday.

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate dis-
tributors, OEMs and other direct customers should contact their Seagate ser-
vice center representative for warranty-related issues. Resellers or end users
of drive products should contact their place of purchase or one of the
Seagate warranty service centers for assistance. Have your drive’s “ST”
model number and serial number available.

Authorized Service Centers

In some countries outside the US, you can contact an Authorized Service
Center for service.