Before contacting a service center, Pla y /set up – Samsung 3500 User Manual
Page 105
105
PLA
Y
/SET
UP
Before contacting a service center
Symptom
Color of image
different to original
scene
Images are too bright
No image on external
monitor
When using
the PC’s explorer,
‘Removable Disk’
file does not show
Causes
- White balance setting is incorrect
- Exposure is excessive
- The external monitor has not been
connected properly with the
camera
- There are incorrect files in the
memory card
- Cable connection is incorrect
- The camera is off
- There are no batteries, the
batteries are exhausted or the AC
adapter is not connected
- The operating system is not
Windows 98, 98SE, 2000, ME,
XP/ Mac OS 9.0~10.2.
Alternatively the PC does not
support USB
- USB driver is not installed
- Select appropriate White balance
- Reset exposure compensation
- Check the connection cables
- Insert a memory card that have
correct files
- Check the connection
- Turn the camera on
- Insert new batteries or check the
adapter connection
- Install Windows 98, 98SE, 2000,
ME, XP/ Mac OS 9.0~10.2 to PC
that supports USB
- Install "USB Storage Driver"
Remedy