Sharp MX-PB12 User Manual

Page 41

WHEN INSTALLATION WAS NOT SUCCESSFUL

The machine is not
detected (when
connected to a
network).

Is the IP address of the
machine configured?

If the IP address of the machine is not
configured, the machine will not be detected.
Make sure that the IP address is configured
correctly in "Network Settings" in the machine's
administrator settings.

Is your computer connected to
the same network as the
machine?

Windows:
If the machine and your computer are not
connected to the same local area network, the
machine will not be detected. If the two are
connected to different sub-networks, click the
[Specify condition] button and enter the
machine's name (host name) or IP address to
search for the machine.
Macintosh:
If multiple AppleTalk zones exist, select the
zone to which the machine is connected from
the menu.

The machine is not
detected (when
connected to a
network).

Is the machine power on?

If the machine is powered off, it will not be
detected. (In Windows, search again after
powering on the machine.)

Is your computer connected
correctly to the machine?

Make sure that the cable is connected securely
to the LAN connectors on your computer and
the machine.
Check the connections at the hub as well.

☞

CONNECTING TO A NETWORK (page 6)

The plug and play
screen does not
appear (USB
connection in
Windows).

Can your computer use a USB
connection?

Check your computer whether or not a USB
interface can be used on the Device Manager
in your computer. (For information on "Device
Manager", see Help in Windows.)
If USB can be used, your controller chipset type
and root hub will appear in "Universal Serial
Bus controllers" in "Device Manager". (The
items that appear will vary depending on your
computer.)

If these two items appear, USB should be
useable. If a yellow exclamation point appears
next to "Universal Serial Bus controllers" or the
two items do not appear, refer to your computer
manual or check with the manufacturer of your
computer to enable USB and then reinstall the
printer driver.

Problem

Point to check

Solution

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