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Troubleshooting, When installation was not successful – Sharp MX-PB12 User Manual

Page 40

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ENGLISH

38

WHEN INSTALLATION WAS NOT
SUCCESSFUL

This section provides solutions to possible installation problems. See the following table of contents to
locate the appropriate page for your question or problem.

• The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

• The machine is not detected (when connected to a network).. . . . . . . . . . . . . . . . . . . . . . 39

• The plug and play screen does not appear (USB connection in Windows). . . . . . . . . . . . 39

• The printer driver is not installed correctly by plug and play (USB connection in

Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

• The printer driver cannot be installed (Windows 2000/XP/Server 2003) . . . . . . . . . . . . . . 40

Problem

Point to check

Solution

The software
cannot be installed.

Is there sufficient free space on
your hard drive?

Delete any unneeded files and applications to
increase free space on your hard drive.

Are you using an operating
system that is not supported?

Make sure that the software can run on your
operating system.
For detailed information on installation
requirements for each software program in
Windows, click the [Display Readme] button in
the installer.
In a Macintosh environment, this can be
checked in "ReadMe First" in the [US-English]
folder ([English] folder in areas other than the
U.S.) in the [Readme] folder of the "Software
CD-ROM".

TROUBLESHOOTING

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