Troubleshooting – Sagem myC-3b User Manual
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Troubleshooting
Quality reception when calling
Avoid placing your fingers on the top of the phone, where the aerial is
integrated: the phone will have to use full strength to establish a quality
transmission.
Impossible to send message
Check that the message centre number is correctly entered.
To do so, please select the menu Messages, select Options, select
Msg centre n° and check the number entered. Please contact your
network provider to get this number.
No answer phonebox
Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the information
provided by the operator.
Check that the SIM card used offers this service. Try to make a call to
check that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go
to the Settings / Calls menu, select Voicemail and check the number.
Otherwise, enter your operator’s answer phone centre number.
If answer phone icon flashing
Call the answer phone to make it disappear.
Wrong ring tone is played on call
reception
Check the call group of the contact who has called: check the ring tone
selected for this group.
Backlight does not work
Go into the Settings / Others menu, select the Energy saving menu
and activate backlight.
In WAP context:
SERVER NOT ANSWERING
message
Switch off and then switch phone back on.
Logon to home page impossible In the WAP menu, Clear the cache.
Operator name does not appear
on screen
Go into the Settings menu, select Networks, then Selection. Wait
until the operator appears, select it and validate.
How do I (un)lock the keypad?
Press the
key, then the
key (validate).
How do I switch to silent mode? Hold the
key down unless ring tone sounds, when a short touch is
enough.
How do I activate zoom?
Can be activated only in SMS and WAP screens; hold down the # key.
P
ROBLEM
- S
ITUATION
A
CTIONS
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