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Customer service – Siemens WFXD5200UC User Manual

Page 27

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26

Customer Service

The washing machine requires no

special care other than the care and

cleaning noted above. If you are

having a problem with your washing

machine, please refer to page 24

before calling for service.
If service becomes necessary,

contact your dealer or installer or an

authorized service center. Do not

attempt to repair the appliance

yourself. Any work performed by

unauthorized personnel may void

the warranty.
If you are having a problem with

your washing machine and are not

pleased with the service you have

received:

q First, please contact your

installer or the Authorized

Service Contractor in your area

and explain to them why you

are not satisfied. This will

usually correct the problem.

q If after working with your

installer or service technician

the problem still has not been

resolved to your satisfaction,

please let us know either by

writing to us at:

BSH Home Appliances

5551 Mc Fadden Ave.

Huntington Beach, CA 92649

or calling us:
1-866/447-4363

If writing or calling, please provide

the following information:
- Model Number
- Serial Number
- Date of Original Purchase
- Date Problem occurred
- Explanation of Problem
If writing, please also include

a daytime telephone number and

a copy of the sales invoice.
You will find the model number and

serial number on the rating plate

located at the housing visible with

open door.