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Samsung ML-1615 User Manual

Page 58

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S

OLVING

P

ROBLEMS

5.5

5

ATTENTION:

If you have any printing problem after your printer prints about 50,000 pages, you must

contact the customer service to replace the transfer roller.

The printer

prints, but the

text is wrong,

garbled, or

incomplete.

The printer cable is

loose or defective.

Disconnect the printer cable and

reconnect. Try a print job that you have

already printed successfully. If possible,

attach the cable and printer to another

computer and try a print job that you

know works. Finally, try a new printer

cable.

The wrong printer

driver was selected.

Check the application’s printer selection

menu to ensure that your printer is

selected.

The software

application is

malfunctioning.

Try printing a job from another

application.

Pages print,

but are blank.

The toner cartridge is

defective or out of

toner.

Redistribute the toner, if necessary. See

page 4.3.

If necessary, replace the toner cartridge.

The file may have

blank pages.

Check the file to ensure it does not

contain blank pages.

Some parts, such as

the controller or the

board, may be

defective.

Contact a service representative.

Internal error

sheet prints.

Memory shortage

occurs.

Simplify the page layout and remove

unnecessary graphics from your job.

Problem

Possible Cause

Solution

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