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Samsung ML-1615 User Manual

Page 57

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S

OLVING

P

ROBLEMS

5.4

Problem

Possible Cause

Solution

The printer

does not print.

(continued)

The printer driver may

be incorrectly

installed.

Reinstall the printer driver; see

Software User’s Guide. Try printing a

demo page.

The printer is

malfunctioning.

Check the LEDs on the control panel to

determine if the printer is indicating a

system error.

Paper does not

feed into the

printer.

Paper has not been

loaded correctly.

Remove paper from the tray and reload it

correctly.

There is too much

paper in the tray.

Remove excess paper from the tray.

The paper is too thick.

Use only paper that meets the

specifications required by the printer.

Print job is

extremely

slow.

The job may be very

complex.

Reduce the complexity of the page or try

adjusting the print quality settings.

The maximum print speed of the printer
is 16(A4) or 17(Letter) pages per minute.

If using Windows 98/

Me, the Spooling

Setting may be set

incorrectly.

From the Start menu, choose Settings

and Printers. Right-click the your

printer icon, choose Properties, click

the Details tab, and then choose the

Spool Settings button. Select the

desired spool setting.

Half the page

is blank.

The page layout is too

complex.

Simplify the page layout and remove any

unnecessary graphics from the document.

The page orientation

setting may be

incorrect.

Change the page orientation in your

application.

The paper size and

the paper size settings

do not match.

Ensure that the paper size in the print

settings matches the paper in the tray.

The paper

keeps

jamming.

There is too much

paper in the paper

tray.

Remove excess paper from the tray.

If printing on special materials, use the

manual feed mode.

An incorrect type of

paper is being used.

Use only paper that meets the

specifications required by the printer.

There may be debris

inside the machine.

Open the front cover and remove the

debris.

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