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4 returning merchandise for service – SUPER MICRO Computer X8STI-3F User Manual

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3-5

Chapter 3: Troubleshooting

and install the applications you need. Applications on the CD include chipset
drivers for Windows, security and audio drivers.

Question: I installed the RSC-R2UW-3E8 add-on card on slot 2, but the
system does not detect it. How can I make it to work?

Answer: Change the option for PCIE Width to [X8X8X8]. from [X16X8] (default)
in the BIOS (Advance > PCI/PnP Configuration), then change the option ROM
for PCI-Exp Slot 2 to [Enable] from [Disable] (default).

Question: Is the PCI-Ex16 slot on X8 boards reserved for graphic cards
only?

Answer: No, the PCI-Ex16 slot is not only for graphic cards. It may be used
for PCI-E storage, LAN, and other peripherals.

Question: Does X8 series motherboards come with a screw type CPU heat
sink bracket?

Answer: No, it does not come with a bracket for a screw-type heat sink. Cus-
tomers have to purchase it separately. Please contact RMA for information,
ask for part number BKT_0023L.

Question: Under the Microsoft Windows environment, how do I configure
my power button to shut-off instantly or wait 4 seconds before powering
down?

Answer: Enter the BIOS Setup -> Advanced -> Boot Feature -> Power Button
Function. Select "Instant Off" if you want the system to power down instantly
when the power button is pressed, or select "4 Second Override" to require the
power button to be pressed continuously for 4 seconds before shutting off.

3-4 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service will be rendered. You can obtain service by calling
your vendor for a Returned Merchandise Authorization (RMA) number. (For faster
service, you may also obtain RMA authorizations online (http://www.supermicro.
com/support/rma/). When returning to the manufacturer, the RMA number should
be prominently displayed on the outside of the shipping carton, and mailed prepaid
or hand-carried. Shipping and handling charges will be applied for all orders that
must be mailed when service is complete.

This warranty only covers normal consumer use and does not cover damages
incurred in shipping or from failure due to the alteration, misuse, abuse or improper
maintenance of products. During the warranty period, contact your distributor first
for any product problems.