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Questions & answers – Siemens M55 User Manual

Page 121

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Questions & Answers

120

M55 Barracuda english, A31008-H6300-A1-1-7619 (30. April 2003, 10:39)

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Problem

Possible causes

Possible solution

Text message cannot

be sent.

Service provider does not support

this service.

Contact your service provider.

Phone number for service centre not

set or incorrect.

Set service centre (p. 55).

SIM card contract does not support

this service.

Contact your service provider.

Service centre too busy.

Repeat message.

Recipient does not have a compati-

ble phone.

Check.

EMS pictures and

sounds not displayed

at destination phone.

Destination phone does not support

the EMS standard.

No Internet access

possible.

Incorrect WAP profile set, or wrong

or incomplete settings.

Check settings or ask contact service pro-

vider.

PIN error/

PIN2 error.

Three wrong entries.

Enter the PUK (MASTER PIN) supplied

with the SIM card according to the instruc-

tions. If the PUK (MASTER PIN) has been

lost, please contact your service provider.

Phone code error.

Three wrong entries.

Contact Siemens Service (p. 121).

Service provider

code error.

No authorisation for this service.

Contact your service provider.

Too few/too many

menu entries.

Functions may have been added or

deleted by the service provider via

the SIM card.

Check with your service provider.

No fax possible.

Wrong settings in the PC.

Check settings (p. 77).

No authorisation for this service.

Contact your service provider.

Charge meter does

not work.

Charge pulse is not transmitted.

Contact your service provider.

Damage

Severe shock.

Remove battery and SIM and re-insert them. Do not dismantle the phone!

Phone became wet.

Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry

connector contacts thoroughly. Stand mobile upright in an air current. Do not dis-

mantle the phone!

Reset all settings to factory default (see also p. 73):

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