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Call processing, System hold, Exclusive hold – Samsung LCD 24Bi User Manual

Page 21: Hold recall, Hold

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SYSTEM HOLD

• When you are connected to any call, press H O L D. The button

associated with the call will flash green.

• To return to the caller, press the H O L D key and the green

flashing light will go steady green again.

EXCLUSIVE HOLD

To place an outside call on hold at your phone so that other users
cannot access it:

• Press the H O L D button twice. The button associated with the

call will flash green.

• To retrieve the call, press the C A L L key with the flashing green

l i g h t .

NOTE: Intercom calls will always be placed on exclusive hold.

HOLD RECALL

If you leave a call on hold longer than the hold timer, it will recall your
station. The button that the call appears on will have a slow flashing
amber or red light.

To answer

• Lift the handset or press the A N S / R L S k e y.
• If you do not answer this recall within a pre-programmed period

of time, it may go to the System Operator.

C O N S U LTATION HOLD

When you are talking on an outside line and it is necessary to consult
with another extension:

• Press the T R S F key; receive transfer dial tone. Your call is

placed on transfer hold.

• Dial the extension number.
• Consult with the internal party.
• Press T R S F to return to the outside party or hang up to transfer

the call.

CALL PROCESSING

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