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Troubleshooting – Sony Ericsson K510a User Manual

Page 55

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55

Troubleshooting

Troubleshooting

Why doesn’t the phone work the way I want?
Some problems require that you call your service
provider, but most of the problems you can easily
correct yourself.

Before handing your phone in for repair, copy

all saved items, messages and information to
another device as content may be lost during repair.

For more support, visit

www.SonyEricsson.com/support.

Gray menu options

A function is temporarily unavailable. The service
may not be activated or your subscription does not
support the function. Contact your service
provider.

Since you cannot send themes, pictures and

sounds that are copyright-protected, the

Send

menu

may be unavailable.

The phone is working slowly

Select and delete unwanted content and then restart
the phone

%

7 To turn the phone on and off.

No indication of charging

The battery is empty or has not been used for
a long time.
It may take up to 30 minutes before the battery icon
appears on the screen.

The phone cannot be turned

on/Flashing red light (LED)

Recharge the battery

%

6 To insert the SIM card

and charge the battery or

%

61 Battery.

Charging a non Sony Ericsson battery

If the battery you are using is not a Sony Ericsson
approved battery

%

61 Battery.

The wrong menu language is shown

If the wrong language is shown, you can select
from standby:
• Press

0000

for English

• Press

8888

for Automatic – SIM card

determined.

Master reset

Reset the phone by deleting the changes that you
have made to settings, and the content that you
have added or edited.