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Accessing your voicemail, Voicemail troubleshooting – Sprint Nextel BlackBerry 8830 User Manual

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Accessing Your Voicemail

New Message Indicators

Your voicemail message indicators may be displayed differently when roaming
internationally.

A “Message Waiting” indicator icon or a text message is displayed when a
voicemail message is received.

You may see “Missed Call” on your screen prior to receiving a message
notification.

You must call voicemail in order to retrieve messages. Follow the instructions
on the previous page to store your voicemail number for easy access.

Retrieving Voicemail Messages

The voicemail retrieval process while traveling is the same as on the Sprint network;
however, you will be required to enter your voicemail passcode.

To retrieve your voicemail messages:

1.

Click Address Book (

), highlight the voicemail access entry (see “Setting

Up Your Voicemail Access Number” on page 42), and press

.

2.

When your voicemail answers, press the asterisk key (

), enter the

passcode, and press the pound key (

) to access your voicemail.

Voicemail Troubleshooting

Please keep the following tips in mind when using Sprint voicemail while traveling:

Some carriers may not support voicemail indicators. It may be necessary to
call your voicemail to see if you have any new messages.

If you hear the message “Please enter the number of the subscriber you wish
to call,” enter your 10-digit wireless phone number.