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Appendix a troubleshooting, Ppendix, Roubleshooting – SMC Networks SMC Barricade SMC7004VBR User Manual

Page 109

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PPENDIX

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ROUBLESHOOTING

This appendix describes common problems you may encounter and
possible solutions to them. The Barricade can be easily monitored through
panel indicators to identify problems. If you cannot resolve any connection
problems after checking the indicators, then refer to the other sections in
the following table.

Troubleshooting Chart

Symptom

Action

LED Indicators

Power LED is OFF

External power supply has failed or is disconnected.

Check connections between the Barricade, the external
power supply, and the wall outlet.

If the power indicator does not light when the power
cord is plugged in, you may have a problem with the
power outlet, power cord, or external power supply.
If the unit powers off after running for a while, check

for loose power connections, power losses, or surges at

the power outlet.
If you cannot isolate the problem, then the external

power supply may be defective. In this case, contact

SMC Technical Support for assistance.