Sony SLV-D370P User Manual
Page 103
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Troubleshooting
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The disc does not play.
• The disc is turned over.
• Insert the disc with the playback side facing down on the
disc tray.
• The disc is skewed.
• The player cannot play certain discs (page 7).
• The region code on the DVD does not match the player.
• Moisture has condensed inside the player (page 3).
• The player cannot play a recorded disc that is not
correctly finalized (page 8).
• Make sure the TV / DVD·VIDEO switch is set correctly.
• Select correctly VIDEO or DVD with SELECT DVD/
VIDEO button.
The MP3 audio track cannot be
played (page 78).
• The DATA CD or DATA DVD is not recorded in the MP3
format that conforms to ISO9660 Level 1/Level 2 or UDF.
• The MP3 audio track does not have the extension “.MP3.”
• The data is not formatted in MP3 even though it has the
extension “.MP3.”
• The data is not MPEG1 Audio Layer 3 data.
• The player cannot play audio tracks in MP3PRO format.
The JPEG image file cannot be
played.
• The DATA CD or DATA DVD is not recorded in JPEG
format that conforms to ISO9660 Level 1/Level 2 or
UDF.
• The JPEG image file does not have the extension “.JPG”
or “.JPEG.”
• The data is not formatted in JPEG even though it has the
extension “.JPG” or “JPEG.”
• Length or width of the image is more than 4720 dots.
The title of the MP3 audio album/
track or JPEG image album/file is not
correctly displayed.
• The player can only display numbers and alphabet. Other
characters are displayed as asterisks.
The disc does not start playing from
the beginning.
• Program play, shuffle play, or repeat play, has been
• Resume play has taken effect (page 37).
The player starts playing the disc
automatically.
• The disc features an auto playback function.
Playback stops automatically.
• While playing discs with an auto pause signal, the player
stops playback at the auto pause signal.
You cannot perform some functions
such as stop, search, slow-motion
play, repeat play, shuffle play, or
program play.
• Depending on the disc, you may not be able to do some
operations. See the operating manual that comes with the
disc.
The language for the sound track
cannot be changed.
• Try using the DVD’s menu instead of the direct selection
button on the remote (page 65).
• Multilingual tracks are not recorded on the DVD being
played.
• The DVD prohibits the changing of the language for the
sound track.
Symptom
Remedy
continued