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Sony NW-A1000 Series User Manual

Page 66

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NWA1000/NW-A3000.GB.2-659-086-11(1)

Troubleshooting

66

66

Sound

Symptom

Cause or corrective action

There is no sound.

Noise is heard.

 The volume level is set to zero. Turn up the volume

( page 7).

 The headphone plug is not connected properly.

Connect it firmly to the

(headphones) jack (

page 7).

 The headphone plug is dirty. Clean the headphone

plug with a soft dry cloth.

 No audio data is stored on the hard disk.

The volume does not

increase.

 “AVLS (Vol. Limit)” is set to “On.” Set it to “Off”

( page 47).

There is no sound from

the right channel of the

headphones.

 The headphone plug is not connected properly.

Connect it firmly to the

 (headphones) jack (

page 7).

The volume cannot be

adjusted.

 “Audio Output” is set to “Line Out.” Adjust the

volume using the volume control on the connected

device, or set “Audio Output” to “Headphone” (

page 49).

When using the player

with a stereo system

connected, the sound is

distorted or noisy.

 “Audio Output” is set to “Headphone.” Set it to

“Line Out” ( page 49).

Operation/Playback

Symptom

Cause or corrective action

Buttons do not work.

 The buttons are locked. Press and hold the HOLD

button for a few seconds to unlock it ( page 7).

 Press any button other than the HOLD button.
 The HOLD message appears when you press any

button other than the HOLD button to turn on the

player when the player is turned off with HOLD set

to on. Press and hold the HOLD button while the

message is displayed to disable the HOLD feature

and activate the controls.

 Moisture has condensed inside the player if the

player is brought directly from a cold environment

to a warm environment. Set the player aside for a

few hours to allow the moisture to evaporate.

 The remaining battery power is insufficient to

operate the player. Charge the battery ( page 56).

Continued

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