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Seagate Cheetah 15K.5 SAS ST373455SS User Manual

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74

Cheetah 15K.5 SAS Product Manual, Rev. E

Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct
customers should contact their Seagate Customer Service Operations (CSO) representative for warranty-
related issues. Resellers or end users of drive products should contact their place of purchase or Seagate
warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery
services labs are currently located throughout the world. . Additional information, including an online request
form and data loss prevention resources, is available at

http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your
customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/
Canada/Latin America, including business hours, go to the "Contact Us" page on

www.seagate.com

.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center

Toll-free

Direct dial

USA, Canada,
and Mexico

1-800-SEAGATE

+1-405-324-4700

Data Recovery Services
Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the
Middle East and Africa, go to the "Contact Us" page on

www.seagate.com

.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific,
go to the "Contact Us" page on

www.seagate.com

.

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