Sceptre Technologies X42 User Manual
Page 109

SCEPTRE X42 HDTV User Manual
- 109 -
www.SCEPTRE.com
Problems
Solutions
HDCP VIDEO 
SAYS NO HDCP 
SUPPORT 
Reboot your HDCP video device but turning them off and 
unplugging the power cord. Wait up to 8 minutes to plug the 
power back in to see if it works or not. 
 
HDCP VIDEO 
HAS NO AUDIO 
Make sure you have a 3.5 mm mini-jack cable connected from 
your HDCP video device’s sound output to the TV’s VGA 
STEREO INPUT. If your HDCP video device uses RCA 
AUDIO jacks, you’ll need to obtain a RCA audio converted 
into 3.5 mm mini-jack cable. 
CANNOT GET 
1366X768 ON 
PC VGA 
Although the screen’s max resolution is 1366x768, no video 
card maker can support such resolution. The industry 
standard for similar resolution support is 1360x768. Please 
use that as you resolution. 
PICTURE IS 
DISTORTED OR 
HAS ABNORMAL 
SOUND 
This might be from interference from large electrical 
appliances, cars, motorcycles, or fluorescent lights. If the TV 
is close to the wall, try moving the TV to another room in your 
house to see if the problem still occurs. 
 
 
 
PICTURE DOES 
NOT COVER 
THE ENTIRE 
SCREEN 
If you’re using HDMI or a TV digital channel make sure you 
use the ASPECT button to switch to 16:9 WIDE format. If you 
are using VGA, use the AUTO ADJUST function to adjust to 
the screen. Please Note : If you are using 1360x768 or 
1280x768 you must also use the PREF. RESOLUTION 
function to adjust to the screen as well. If you are using 
regular analog TV, AV2, AV2, or component in 480i 
resolution, use the ASPECT button to switch to 4:3 WIDE in 
order to fill up the screen. Please Note : This note this feature 
will distort the picture. 
 
 
PICTURE 
QUALITY IS 
HORRIBLE!! 
For best image quality, view HD widescreen programs where 
possible. If HD content is not available view “Standard 
Definition” from a digital source. Standard, analog TV will 
always be noticeable inferior to HD because your X42 LCD 
HDTV has video that is many times better than old TV’s and 
so you can see interference and deficiencies you did not 
KNOW you had. 
PICTURE HAS 
PIXELS THAT 
ARE ALWAYS 
DISPLAYING 
THE SAME 
COLOR 
Your X42 LCD HDTV is manufactured using an extremely 
high level of precision technology, however, sometimes some 
pixels of your X42 LCD HDTV may not display. Pixels defects 
within industry specifications are inherent to this type of 
product and do not constitute a defective product. 
 
 
 
