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Questions and troubleshooting – Southwestern Bell 2-9193 User Manual

Page 22

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22

Q

UESTIONS

AND

T

ROUBLESHOOTING

P

HONE

D

OES

N

OT

R

ING

1.

HI/LOW/OFF ringer switch is set to OFF position.

2.

Line cord is disconnected at telephone outlet or at telephone end.

3.

Phone is OFF HOOK. Make certain the hook switch is depressed when
the handset is in the cradle.

4.

SPEAKERPHONE indicator is on. Turn off speakerphone.

N

O

D

IAL

T

ONE

1.

Wire is disconnected at telephone jack or at wall jack.

2.

Test the telephone in a different wall jack. If it works, the first jack may
be defective.

H

AVE

D

IAL

T

ONE

B

UT

C

ANNOT

D

IAL

O

UT

1.

Check if the PULSE/TONE switch is at the correct position.

R

EDIAL

B

UTTON

D

OES

N

OT

F

UNCTION

1.

The telephone may have been momentarily disconnected from the
telephone jack. The last number in memory would then be lost if
batteries were not installed or if the battery was weak.

2.

A telephone number dialed by pressing the DIAL button cannot be
redialed by using REDIAL.

S

TATIC

1.

Check to see if the coiled handset cord is loose.

2.

Try a different phone in the wall jack. If you still get static, the problem
is in the line. Call the telephone company.

B

LANK

S

CREEN

1.

Check if the adapter is connected properly.

C

ALLERS

A

RE

N

OT

D

ISPLAYED

ON

THE

S

CREEN

1.

Verify that you have subscribed to the appropriate service (Caller ID
and Call Waiting Caller ID) from your telephone company. If you only
subscribed to the Caller ID service, this unit will not display the call
waiting caller ID information.