Troubleshooting your mr. coffee, Café barista – Sunbeam BVMC-ECMP1001W User Manual
Page 9

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TROUBLESHOOTING YOUR
MR. COFFEE
®
CAFÉ BARISTA
PROBLEM
CAUSES
SOLUTIONS
Coffee does not
come out.
• No water in reservoir.
• Coffee grind is too fine.
• Too much coffee in the filter.
• Appliance was not turned
on or plugged in.
• Coffee has been tamped/
compressed too much.
• Add water.
• Grind medium ground coffee.
• Fill filter with less coffee.
• Plug unit into electrical
outlet and turn it on.
• Refill filter basket with coffee
DO NOT TAMP too much.
Coffee comes
out around the
edge of the
porta-filter.
• Porta-filter not rotated to
full lock position.
• Coffee grounds around
the filter basket rim.
• Too much coffee in the filter.
• Rotate filter holder to full
lock position.
• Wipe off rim and shower
head seal.
• Fill with less coffee.
Milk is not foamy
after frothing or
it is not coming
out of the
frothing tube.
• Ran out of steam.
• Milk is not cold enough.
• Frothing tube is blocked.
• Ensure there is enough
water in the water
reservoir.
• Chill milk and frothing
pitcher prior to making
cappuccino or latte.
• Follow the instructions to
clean the milk reservoir &
frothing tube.
Coffee comes
out too quickly.
• Ground coffee is too
coarse.
• Not enough coffee in filter.
• Use a finer grind.
• Use more coffee.
Coffee is too
weak.
•
Using small filter for double
shot of espresso.
•
Ground coffee is too coarse.
•
Use large filter for double
shot of espresso.
•
Use a finer grind.
The three
control
panel lights
are flashing
alternatively.
• Water tank is out of water. • Add water to reservoir.
Do you still have questions? You can call us toll-free at the Consumer Service
Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at
www.mrcoffee.com.
DELIMING
Mineral deposits built-up in the unit will affect the operation of the appliance.
Your appliance must be delimed when you begin to notice an increase in the
time required to brew espresso, or when there is excessive steaming. Also,
you may notice a build-up of white deposits on the surface of the brew head.
The frequency of cleaning depends upon the hardness of the water used. The
following table gives the suggested cleaning intervals.
SUGGESTED CLEANING INTERVALS
Type of Water
Cleaning Frequency
Soft Water (Filtered Water)
Every 80 Brew Cycles
Hard Water (Tap Water)
Every 40 Brew Cycles
TO DELIME WATER RESERVOIR:
1. Fill the reservoir with fresh, undiluted white household vinegar.
2. Allow appliance to sit overnight with the vinegar solution in the water
reservoir.
3. Discard vinegar by removing the reservoir and turning it upside down
over the sink.
4. Rinse the water reservoir thoroughly with tap water by filling tank half full
with water and then pouring the water back out into the sink, repeating
this step twice.
TO DELIME INTERNAL PARTS:
1. Make sure you delime the inside of the water reservoir first by following
the “Deliming” steps above.
2. Make sure to switch the on/off button to the off “O” position and the
power cord is disconnected from the electrical outlet. Fill the reservoir
half way with white vinegar.
3. Insert the porta-filter (with filter and no coffee) and place jar/carafe or
regular cup on top of the drip tray and under the porta-filter.
4. Plug the power cord into the electrical outlet.
5. Press the on/off button to switch the unit on “I”, once the 3 control
panel illuminates solidly, press the the Espresso/Custom Button twice. The
vinegar will start flowing through the unit and it will stop automatically.
6. Place a pitcher or large cup (with at least 325 mL/ 11-ounce capacity)
under the tube. Fill the milk reservoir with water and place it back on
the unit. Turn the Froth Control Knob clockwise to the clean position “
” then press the latte/clean button for 3 seconds to activate the clean
function. The unit will start releasing steam through the frothing tube for
30 seconds. When done, throw the contents of the cup away.
7. Repeat Steps 1 – 6 as necessary using only tap water to rinse any
remaining traces of vinegar out of the machine.
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