Attaching an external antenna, Contacting sprint customer service – Sprint Nextel Compass 597 User Manual
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U
s
ing Y
o
ur Modem
Section 2B. Using Your USB Modem
15
Attaching an External Antenna
You can improve the signal strength by attaching an external antenna with an SMK
connector (sold separately). The recommended antenna is the 5-band blade antenna with
SMK connector, available from
www.sierrawireless.com
.
1.
If the USB modem is connected to your computer, remove it.
2.
Gently flip open the unlabelled tab on the side of the USB modem.
3.
Hold the antenna cable by the connector (end) part, and carefully insert the connector
part of the cable into the corresponding connector on the USB modem.
4.
Reinsert the USB modem into your computer.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
ⅷ
Logging on to your account at
www.sprint.com
.
ⅷ
Calling us toll-free at
1-800-SPRINT1
(personal use) or
1-800-927-2199
(business use).
ⅷ
Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.