SATO CL612e - Manual (Page 6)

CL ‘e’ Series Quick Guide
Pg 4
Keys
Line :
Toggles printer between On Line and Off Line mode. During
printing it will pause the printer during a print job
Feed :
When Off Line, will feed one blank label. When On Line, will
print another copy of the last printed label
Display Panel:
2-Line x 16 character LCD for setting operational parameters and
displaying error conditions
DSW2-3 :
DIP switches for configuring printer operation
Power :
Turns printer On & Off
Rear Panel Connections
AC Input :
200-240V 50/60 Hz connector. Use the cable supplied
AC Fuse :
Input power protection. Type 3.15A (for CL4xxe);
Type 6.3A (for CL6xxe)/250V
Plug-In Interface: Plug-In Interface Card. Type specified at time of order. See
Operator & Technical Reference Manual for descriptions
EXT :
External signal connector
CL ‘e’ Series Quick Guide
Pg 13
LCD displays “FRAMING ERROR”
• Communication format between the printer and host must be synchronised when
using the serial interface. The printer RS232 Serial Interface card comes from the
factory set for no parity, 8 data bits, 1 stop bit (N,8,1) at 9600 bps and using a
Ready/Busy data flow control handshake (DSW1-8=OFF). If the computer is
sending data in a different format, the printer is not able to correctly interpret it
and a FRAMING ERROR message will appear on the LCD screen.
The printer is receiving data and seems to print, but the labels come out blank
• Check the ribbon to make sure the ink-side (the dull side) of the ribbon is in
contact with the label. Other manufacturers may wind their ribbons differently.
If they are loaded according to the diagram on Pg 6 of this Quick Guide, it will
place the ink-side of the ribbon up. If this happens, you should clean the ink from
the print head before reloading the ribbon.
LCD displays a “PAPER END ERROR”
• Are the labels pushed all the way to the inside of the printer and held in position
by the Label Edge Guide? The Paper Out switch is located near the inside edge
of the label path. If it is not in contact with the media, a PAPER END ERROR
results. Check to make sure a notch or hole in the label is not causing the Paper
Out switch to give a false indication.
LCD displays a “RIBBON END ERROR”
• If the Ribbon Supply Spindle is not turning, a RIBBON END ERROR message
will appear. Make sure the ribbon supply core is not oversize and is spinning
freely on the spindle.
• If the Darkness setting is too high, it can sometimes make the ribbon “stick” to
the label. The resulting interruption in the ribbon movement can give a false
RIBBON END signal.
• Are you printing on direct thermal paper but have not configured the printer for
direct thermal printing with DSW2-1=On? In the direct thermal mode, the ribbon
motion sensor is disabled since ribbons are not used for direct thermal printing.
Plug-In Interface
Card
EXT Accessory
Connector
Power On/Off
Switch
AC Fuse
Power Cable
Connector