Sprint Nextel MERLIN EX720 - Manual (Page 79)

Section 2D: Troubleshooting Tips 73
Windows® XP
To verify that the correct driver is installed:
1. Uninstall the existing driver.
2. Install the Windows XP driver from the Sprint Mobile
Broadband Express Card installation CD.
To uninstall the existing driver:
1. Open the Control Panel by selecting Start > Control Panel.
2. If “Pick a Category” is displayed, select Switch to Classic View.
3. Double-click the System icon.
4. Click the Hardware tab.
5. Click the Device Manager button.
6. Locate the Sprint Mobile Broadband Express Card entries by
using the “+” signs to expand the listings. (For example, to
see all the installed modems, click the “+” sign to the left of
Modems.) The card should have these driver entries listed in
Device Manager:
Ⅲ The device driver should appear under Modems as
Novatel Wireless Expedite EV-DO Modem.
Ⅲ The card should appear under Network adapters as
Novatel Wireless Expedite EV-DO Network Adapter (if
Network Adapter (NDIS) is enabled).
Ⅲ The card should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO Diagnostics Port
(COM#).
Ⅲ The card should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO GPS Port (COM#).
Ⅲ The card should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO Status Port (COM#).
If the listings above do not appear, identify the listing for the
card by removing it. This causes the driver listing for the card