Activating and using sprint service, Call sprint customer service – Sprint Nextel MERLIN EX720 User Manual
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11
Activating and Using Sprint Service
Before using your Sprint Mobile Broadband Express Card, you must
first set up your Sprint wireless network account.
Call Sprint Customer Service
ⅷ
If you will be using your Sprint Mobile Broadband Express Card
primarily for business purposes, call 1-888-788-4727.
ⅷ
If your card is intended primarily for personal use,
call 1-888-715-4588.
You should have the following information available:
ⅷ
Your billing address
ⅷ
Your Social Security number or Tax ID number
ⅷ
Your driver’s license number
ⅷ
Your Sprint Mobile Broadband Express Card’s ESN (electronic
serial number) (The ESN is printed on the card’s label and can
also be displayed during the installation process.)
ⅷ
A pen and paper to write down your account information
During this call, Sprint Customer Service will help you select your
service plan and guide you through the activation process. They
will also provide you with the following important account
information:
ⅷ
Your card’s Activation Code
ⅷ
Your card’s phone number
ⅷ
Your card’s Lock Code
Tip:
You can use the Lock Code feature to prevent others from
using your account should your card be lost or stolen. See
page 64 for instructions on using this feature.