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Troubleshooting chart, References – Sharp CD SW340 User Manual

Page 36

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03/12/17

CD-SW340 02-43.fm

36

CD-SW340

References

Troubleshooting chart

Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorized SHARP dealer or service center.

General

CD player

Cassette deck

Remote control

Symptom

Possible cause

The clock is not set to the
correct time.

Did a power failure occur? Reset
the clock. (Refer to page 16.)

When a button is pressed,
the unit does not respond.

Set the unit to the power stand-
by mode and then turn it back on.

If the unit still malfunctions, reset
it. (Refer to page 37.)

No sound is heard.

Is the volume level set to “0”?

Are the headphones connected?

Are the speaker wires
disconnected?

Symptom

Possible cause

Playback does not start.

Is the disc loaded upside down?

Playback stops in the
middle or does not
perform properly.

Does the disc satisfy the
standards?

Is the disc distorted or
scratched?

Playback sounds are
skipped, or stopped in the
middle of a track.

Is the unit located near excessive
vibrations?

Is the disc very dirty?

Has condensation formed inside
the unit?

Symptom

Possible cause

Cannot record.

Is the erase-prevention tab
removed?

Cannot record tracks with
proper sound quality.

Is it a normal tape? (You cannot
record on a metal or CrO tape.)

Cannot erase completely.

Sound skipping.

Is there any slack?

Cannot hear treble.

Is the tape stretched?

Sound fluctuation.

Are the capstans, pinch rollers,
or heads dirty?

Cannot remove the tape.

If a power failure occurs during
playback, the heads remain
engaged with the tape. Do not
open the compartment with great
force.

Symptom

Possible cause

The remote control does
not operate.

Is the AC power cord of the unit
plugged in?

Is the batteries polarity correct?

Are the batteries dead?

Is the distance or angle
incorrect?

Does the remote control sensor
receive strong light?