Vm9311 – Jensen Mobile Multimedia AM/FM/DVD Receiver VM9311 User Manual
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VM9311
Error Messages
Disc does not play back
Disc is warped or scratched
Use disc in good condition
Disc is dirty or wet
Clean disc with soft cloth
Laser pickup is dirty
Clean laser pickup with cleaning disc
Incompatible disc is used
Use compatible disc
Disc rating exceeds Parental Lock rating limit
Change Parental Lock settings to lower restriction
Disc region code is not compatible with unit
Use disc with proper region code
Disc is inserted upside down
Insert disc with label side up
Image blurred, distorted, or dark
Disc is illegally copied
Use original disc
PBC cannot be used during VCD playback
PCB is not available on the disc
No repeat or searching while playing VCD
PCB is on
Turn PCB off
MP3
Interruption occurred during playback
Disc is dirty or scratched
Clean disc or replace
File is damaged/bad recording
Recreate disc with good files
Incorrect playback message displayed
Message is longer than LCD can display
XM RADIO
No Sound
Incorrect cable connections
Check RCA cables
XM source not available
Incorrect cable connections
Check XM Data cable or Media Module Cable
ANTENNA appears on XM main screen
Antenna not connected
Check satellite antenna connection
All other Errors
Reset Media Module
IPOD
iPod source not available
Incorrect cable connections
Check jLink and Media Module cables
Cannot see video and photo media on TFT screen
Wrong iPod Video Settings
Change iPod video settings to TV Out = On
Check Media Module yellow RCA video input cable
All other errors
Reset Media Module
Table 13: Troubleshooting
Problem
Cause
Corrective Action
Table 14: Error Messages
Message Displayed
Cause
Corrective Action
Loading
Disc is being read
No Disc
Disc is dirty
Clean disc with soft cloth
Disc is upside down
Insert disc with label side up
Disc not present in loading compartment
Insert disc
Bad Disc
Disc is dirty
Clean disc with soft cloth
Disc is upside down
Insert disc with label side up
Unknown disc
Disc format is not compatible with this unit
Region Error
DVD is not compatible with region code of unit