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Troubleshooting sound quality (continued) – JBL NO TOUR IBT User Manual

Page 11

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There is distortion (static, crackling or

hissing sounds).

The noise may be caused by interference

from a monitor, cell phone or other

transmitting device.

Turn the monitor or other device off to see if

the noise is eliminated.
Move the JBL On Tour iBT cables farther

away from the monitor or other device.

There is too much bass or treble.

The JBL On Tour iBT system is being

overdriven by an amplified audio source.

Ensure that the JBL On Tour iBT system is

connected to an appropriate source device.
Make sure that all signal cables are inserted

snugly into their connectors.

The volume level may be too high.

Check the volume of the source device. Some

devices will distort the output signal if the

volume is set to maximum.

Check the EQ setting on your source device.

We recommend that the source device EQ be

set to Flat or Off.

Your JBL On Tour iBT speaker emits a loud

hum or buzzing noise.

The Aux In cable is not plugged in properly.

Check the Aux In cable connection

The speaker experiences radio frequency

interference or picks up a radio station.

The input cable may be picking up

interference.

Wrap up excess input cable in order to make

it as short as possible.

When streaming music using Bluetooth

technology, the sound from the JBL On Tour

iBT speaker lacks stereo quality.

There is a Bluetooth compatibility issue

between the JBL On Tour iBT unit and the

source device.

Ensure that the source device has the latest

software.
Turn both the JBL On Tour iBT unit and the

source device both off and on to reset them.

Some source devices have known

functional issues with the JBL On

Tour iBT system.

TrOubleshOOTInG sOund QualITy (cOnTInued)