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Troubleshooting sound quality – JBL NO TOUR IBT User Manual

Page 10

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10

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There is no sound from your JBL On Tour

iBT speaker.

There is no power to the unit.

Make sure the wall power outlet or power

strip has power; make sure all switches for the

outlet/power strip are on and that all switches

for the speaker system are on.

Is the Power LED glowing green?

If the Power LED is not on, power

is not getting to your JBL On Tour

iBT system.

Try the solutions shown.

Make sure that the batteries are properly

installed, and that they are fresh.
Ensure that the auxiliary cable is properly

connected to an external audio device.

The source selection is incorrect.

Check that the Source LED is lighted the

proper color. See Power and Source LEDs,

on page 9.

Turn up the volume.

Check the system with a known good source.

Connect the Aux In cable to the headphone

jack on your audio device.

The source device is not capable of sending

music via Bluetooth technology.

Replace the source device with a Bluetooth

wireless technology-enabled source device.

Sound comes from only one side/channel.

The audio cable is not seated properly.

Make sure the Aux In cable is seated all the

way into the JBL On Tour iBT system.
Make sure the audio cable is a stereo cable.

(A mono cable will only output sound through

one channel.)

TrOubleshOOTInG sOund QualITy