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IBM G41/G50 User Manual

Page 21

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18

Further help

If you are unable to correct the problem yourself, you may
seek further help as follows:

Call IBM HELPCENTER.

In the US call 1-800-772-2227

In Canada call 1-800-565-3344

In other countries contact your dealer or other IBM
authorised Servicer.

Before calling, please have available as much of the
following information as possible:

1. The information from the

Product Records section

on page 4.

2. Proof of purchase.

3. Description of problem.

4. Computer type and model.

5. System configuration (hardware fitted etc.).

6. System BIOS version number.

7. Operating System and version number.

8. Display driver version number.

If possible, be at your workstation. Your technical support
representative might want to go through the problem with
you during the call.

use.doc Page 18 Sunday, July 16, 1995 3:45 PM