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IBM 2 User Manual

Page 46

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IBM

does

not

warrant

uninterrupted

or

error-free

operation

of

a

Machine.

Any

technical

or

other

support

provided

for

a

Machine

under

warranty,

such

as

assistance

with

"how-to"

questions

and

those

regarding

Machine

set-up

and

installation,

is

provided

WITHOUT

WARRANTIES

OF

ANY

KIND

.

How

to

Obtain

Warranty

Service

If

the

Machine

does

not

function

as

warranted

during

the

warranty

period,

contact

IBM

or

your

reseller

to

obtain

warranty

service.

If

you

do

not

register

the

Machine

with

IBM,

you

may

be

required

to

present

proof

of

purchase

as

evidence

of

your

entitlement

to

warranty

service.

What

IBM

Will

Do

to

Correct

Problems

When

you

contact

IBM

for

service,

you

must

follow

the

problem

determination

and

resolution

procedures

that

IBM

specifies.

An

initial

diagnosis

of

your

problem

can

be

made

either

by

a

technician

over

the

telephone

or

electronically

by

access

to

an

IBM

Web

site.

The

type

of

warranty

service

applicable

to

your

Machine

is

specified

in

Part

3

-

Warranty

Information.

You

are

responsible

for

downloading

and

installing

designated

Machine

Code

(microcode,

basic

input/output

system

code

(called

″BIOS″),

utility

programs,

device

drivers,

and

diagnostics

delivered

with

an

IBM

Machine)

and

other

software

updates

from

an

IBM

Internet

Web

site

or

from

other

electronic

media,

and

following

the

instructions

that

IBM

provides.

If

your

problem

can

be

resolved

with

a

Customer

Replaceable

Unit

(

″CRU″)

(e.g.,

keyboard,

mouse,

speaker,

memory,

hard

disk

drive),

IBM

will

ship

the

CRU

to

you

for

you

to

install.

If

the

Machine

does

not

function

as

warranted

during

the

warranty

period

and

your

problem

cannot

be

resolved

over

the

telephone

or

electronically,

through

your

application

of

Machine

Code

or

software

updates,

or

with

a

CRU,

IBM

or

your

reseller,

if

approved

by

IBM

to

provide

warranty

service,

will

either,

at

its

discretion,

1)

repair

it

to

make

it

function

as

warranted,

or

2)

replace

it

with

one

that

is

at

least

functionally

equivalent.

If

IBM

is

unable

to

do

either,

you

may

return

the

Machine

to

your

place

of

purchase

and

your

money

will

be

refunded.

IBM

or

your

reseller

will

also

manage

and

install

selected

engineering

changes

that

apply

to

the

Machine.

Exchange

of

a

Machine

or

Part

When

the

warranty

service

involves

the

exchange

of

a

Machine

or

part,

the

item

IBM

or

your

reseller

replaces

becomes

its

property

and

the

replacement

becomes

yours.

You

represent

that

all

removed

items

are

genuine

and

unaltered.

The

replacement

may

not

be

new,

but

will

be

in

good

working

order

and

at

least

functionally

equivalent

to

the

item

replaced.

The

replacement

assumes

the

warranty

service

status

of

the

replaced

item.

Your

Additional

Responsibilities

Before

IBM

or

your

reseller

exchanges

a

Machine

or

part,

you

agree

to

remove

all

features,

parts,

options,

alterations,

and

attachments

not

under

warranty

service.

You

also

agree

to:

B-2

IBM

USB

2.0

Memory

Keys:

User’s

Guide