IBM 6644 - Manual (Page 79)

66 User Guide
To order additional support packages, refer to “What to do before you call” on
page 62 for the phone numbers and hours of operation in your country or region.
In the United States and Canada, use the following part numbers when you call.
Getting more information
Enhanced PC Support Line services are available for products on the Supported
Products list. To receive a brochure of Enhanced PC Support Line services or a
Supported Products list:
• In the U.S. and Canada:
1. Call 1-800-426-3395.
2. Select option 1.
3. Select option 1.
4. Select a document:
— For a brochure, select document number 11690.
— For a Supported Products list, select document number 11682.
5. When you have finished, press 1.
6. Enter your fax number and press the # key.
• In all other countries, contact your IBM reseller or IBM marketing
representative.
International Warranty Service
International Warranty Service (IWS) is an IBM program that is available on
selected IBM Commercial PC products. IWS allows customers who travel or need
to move products to another country to register the products with IBM's
International Warranty Service Office (IWSO). Upon registering the product with
the IWSO, IBM will issue a certificate that will be honored wherever IBM or IBM
resellers sell and service IBM Commercial PC products.
Support package U.S. part number Canadian part number
Single incident 2419720 EPCS1
3-incident pack 2419721 EPCS3
10-incident pack 2419722 EPCS10