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Technical support (faq), Troubleshooting – IBM Computer Monitor User Manual

Page 16

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TECHNICAL SUPPORT (FAQ)

TROUBLESHOOTING

Problem

Possible

Cause

Suggested Action

Reference

Screen is blank
and power
indicator is off

No Power to
monitor

Ensure that the electrical

outlet and the monitor are
both switched on.

Check that the power cord

is firmly plugged into the
electrical outlet and the
power supply unit.

Try another power cord.

Try another electrical

outlet.

CONTROLS AND
CONNECTORS
Section on page 1

Screen is blank
and power
indicator is
steady green

Brightness
and Contrast
may be too
low

Adjust brightness and

contrast.

OPERATING
INSTRUCTIONS
Section on page 3

Screen is blank
and power
indicator is
steady amber

The monitor is
in the Power
Management
Standby state

Press any key on the

keyboard or move the
mouse to restore
operation.

Check the Power

Management software on
your computer

Power Management
section on page 16

Screen is blank
and power
indicator is
flashing green
every 0.5
second

Display mode
of the
computer is
outside the
range of the
monitor

Reconfigure the computer

to use a supported display
mode.

Factory set display
mode
Section on page 15

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