IBM SUREMARK 1ND - Manual (Page 3)

A new world standard for retail receipt printers
Fast printing wins customers and improves
productivity
New IBM SureMark printers are specifi-
cally designed to meet the rigors of
retail environments and feature the
most advanced printer technologies
today to speed transactions. With a
record 80 lines per second (LPS) 1 for
single-byte (SBCS) or double-byte
(DBCS), these faster printers process
transactions 27% quicker than the top
competitor to improve customer satis-
faction and employee productivity.
IBM innovations, such as standard
3 MB 2 flash memory, help retailers print
“value added” messages on receipts
while keeping checkout lanes moving.
Remote management reduces TCO
IBM SureMark single-station printers
lower operating costs and total cost of
ownership with easy-to-manage fea-
tures including IBM Retail Systems
Management tools. Remote
Management Agent (RMA) and
IBM Director software, provided at no
additional cost, keep your business
running smoothly by providing critical
maintenance and environmental
information. Business IT costs are
reduced by managing your POS,
peripherals and application locally or
from a remote site.
Unique features mean fewer service calls
and less downtime
IBM SureMark printers are designed
with a built-in sensor system that con-
tinuously monitors the printer’s “health.”
A paper motion sensor detects jams
and reduces waste of receipt media.
Print head and cutter sensors minimize
downtime by identifying parts that are
about to fail so they can be replaced
proactively. Additionally, easy drop-in
paper loading and a large four-inch
(102 mm) receipt roll reduce downtime
and training expenses. Retailers can
save up to five minutes per media roll
change by using the paper low prompt
to initiate roll changes. When linked
with Remote Management Agent
software, store managers can be auto-
matically paged when a printer paper
low sensor is tripped, ensuring that the
manager will bring a new receipt roll to
the cashier without interrupting
transactions.
Cost cutting design and performance
deliver quick ROI
Operating costs are significantly
reduced due to the easy-to-service
design of IBM SureMark printers. Key
printer components like thermal print
head and cards can be replaced by
trained personnel instead of costly serv-
ice technicians. Covers are easily
removed and replaced, helping to
reduce costs through better inventory
management and accommodating POS