Siemens C62 - Manual (Page 49)

Questions & Answers
48
C62 en SUG, A31008-H6880-A1-2-7619 (15. December 2003, 14:46)
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Problem Possible causes Possible solution
Message cannot be
sent.
Service provider does not support
this service.
Contact your service provider.
Phone number of the service centre
is not set or it is wrong.
Set service centre (page 31).
SIM card contract does not support
this service.
Contact your service provider.
Service centre too busy. Repeat message.
Recipient does not have a compati-
ble phone.
Check.
EMS pictures and
sounds not displayed
at destination phone.
Destination phone does not support
the EMS standard.
No Internet access
possible.
Incorrect WAP profile set, or wrong
or incomplete settings.
Check settings or ask your service provider
if necessary.
PIN error/
PIN2 error.
Three wrong entries. Enter the PUK (MASTER PIN) supplied
with the SIM card according to the instruc-
tions. If the PUK (MASTER PIN) has been
lost, please contact your service provider.
Service provider
code error.
No authorisation for this service. Contact your service provider.
Too few/too many
menu entries.
Functions may have been added or
removed by your service provider via
the SIM card.
Check with your service provider.
Charge counter does
not work.
Charge pulse is not transmitted. Contact your service provider.
Damage
Severe shock. Remove battery and SIM and insert them again. Do not dismantle the phone!
Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Set phone to vertical position in air flow. Do not dis-
mantle the phone!
Reset all settings to factory default (see also page 41): * # 9 9 9 9 #
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