Questions & answers – Siemens C62 User Manual
Page 47
Questions & Answers
46
C62 en SUG, A31008-H6880-A1-2-7619 (15. December 2003, 14:46)
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Questions &
Answers
If you have questions regarding the use of your phone, you can contact us at
t any time. In addition to this we have listed some
frequently asked questions and answers below.
Problem
Possible causes
Possible solution
Phone cannot
be switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least two seconds.
Flat battery.
Charge battery. Check charging indicator in the dis-
play.
Battery contacts dirty.
Clean contacts.
See also below under
"Charging error"
Insufficient
standby time.
Frequent use of organiser and
games.
Restrict use if necessary.
Display illumination switched on. Switch off display illumination (page 39).
Charging error
(charge icon
not displayed).
Battery totally discharged.
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temp. out of range
+0 °C to +45 °C.
Make sure the ambient temperature is right, wait for a
while, then recharge.
Contact problem.
Check power supply and connection to the phone.
Check battery contacts and device plug socket, clean
them if necessary, then insert battery again.
No mains voltage.
Use different mains power socket, check mains
voltage.
Wrong charger.
Only use original Siemens accessories.
Battery faulty.
Replace battery.
SIM error
SIM card not correctly inserted.
Check that the SIM card is inserted correctly (page 6).
SIM card contacts dirty.
Use a dry cloth to clean the SIM card.
SIM card with wrong voltage.
Use 3V SIM cards only.
SIM card damaged (e.g. broken). Visually inspect the damage. Have SIM card replaced
by service provider.