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Questions & answers – Siemens C62 User Manual

Page 48

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Questions & Answers

47

C62 en SUG, A31008-H6880-A1-2-7619 (15. December 2003, 14:46)

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Problem

Possible causes

Possible solution

No connection to

network.

Weak signal.

Move to higher location, to a window or an open

space.

Outside GSM range.

Check coverage area of the service provider.

SIM card not valid.

Contact the service provider.

New network not authorised. Try manual selection or select a different network

(page 43).

Network barring is set.

Check barrings (page 43).

Network overloaded.

Try again later.

Phone loses

network.

Signal too weak.

Reconnection to another service provider is automatic

(page 43). Switching the phone off and on may speed

this up.

Calls not possible. Second line set.

Set first line

(page 43).

New SIM card inserted.

Check for new restrictions.

Charge limit reached.

Reset limit with PIN 2 (page 21).

Credit used up.

Load credit.

Certain uses of the

phone not possible.

Call restrictions are set.

Barrings may be set by your service provider. Check

barrings (page 43).

No entries in Add-

ressbook possible.

Addressbook is fulll.

Delete entries in Addressbook or transfer to SIM card

(page 19).

Voice mail does not

work

Call divert to the mailbox not

set.

Set call divert to the mailbox (page 41).

SMS (text mes-

sage) flashing.

SMS memory is full.

To free up capacity, delete or file messages (SMS).

Function cannot

be set.

Not supported by service

provider or registration re-

quired.

Contact your service provider.

Memory problems

for, e.g. messages,

ring tones, pictures.

Phone memory full.

Delete files in the applicable areas.

No WAP access.

Profile not activated, profile

settings wrong/incomplete.

Activate WAP profile (page 22), set (page 22). If nec-

essary ask your service provider.