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Troubleshooting guide – Memorex MT2028D-BLK User Manual

Page 38

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37

TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

POWER
No power.

The AC power cord is not

Connect the AC power cord to

connected.

the AC outlet.

TV BROADCAST RECEPTION

TV station experiencing problems.

Try another channel.

Poor or no picture.

Picture control is not adjusted.

Check picture control adjustments.

Possible local interference.

Check for source of reception disturbance.

Antenna/CATV connector is not connected.

Check CATV connection or VHF/UHF antenna.

TV station experiencing problems.

Try another channel.

Picture wobbles or drifts. Cable TV channel is scrambled.

A cable box needs to be used (if desired).

(For TV (NTSC) mode) Possible local interference.

Check for source of reception disturbance.

CATV (Cable) connected incorrectly/not connected.

Check all CATV (Cable) connections.

No CATV (Cable) reception. TUNER option set to AIR.

Set TUNER option to CABLE.

Cable TV service interrupted.

Contact your Cable TV company.

No reception above ch69.

TUNER option set to AIR mode.

Set TUNER option to CABLE mode.

TV station experiencing problems.

Try another channel.

MUTE button is pressed.

Press MUTE button again.

Poor or no sound.

Possible local interference.

Check for source of reception disturbance.

Antenna(Air)/CATV (Cable) connector not connected.

Check CATV (Cable) connection or VHF/UHF antenna.

Volume is set to minimum.

Increase volume.

TV station stopped broadcasting.

Tune to a new channel.

TV shuts off.

Sleep Timer is set.

Turn off Sleep Timer function.

Home circuit breaker is blown.

Reset or replace breaker.

TV Signal is weak.

Check CATV or VHF/UHF antenna.

Closed Captioning not

TV station experiencing problems or

Try another channel.

working.

program tuned is not closed captioned.
Closed Captioning not turned on.

Turn on via the menu.

REMOTE CONTROL

The remote control is not

Aim the remote control at the

aimed at the sensor.

Remote Sensor.

Distance is too far or too much

Operate within 20 feet or reduce

light in the room.

the light in the room.

Remote control does

There is an obstacle in the

Clear the path of the beam.

not operate.

path of the beam.
The batteries are weak.

Replace the batteries.

The batteries are not inserted

Insert correctly.

correctly.

V-CHIP

Parental Control setting is turned off.

Turn Parental Control setting on.

Parental Control not

News or sports event being broadcast.

Parental Control does not work with news or

working properly.

sporting events.

Ratings not set.

Set ratings as desired.

Check the following before requesting service.