Manitowoc Ice QM20 - Manual (Page 6)

General Information Section 1
1-2
Owner Warranty Registration Card
GENERAL
The packet containing this manual also includes
warranty information. Warranty coverage begins the
day your new ice machine is installed.
Important
Complete and mail the OWNER WARRANTY
REGISTRATION CARD as soon as possible to
validate the installation date.
If you do not return your OWNER WARRANTY
REGISTRATION CARD, Manitowoc will use the
date of sale to the Manitowoc Distributor as the first
day of warranty coverage for your new ice machine.
Commercial Warranty Coverage
GENERAL
The following Warranty outline is provided for your
convenience. For a detailed explanation, read the
warranty bond shipped with each product.
Contact your local Manitowoc representative or
Manitowoc Ice, Inc. if you need further warranty
information.
PARTS
Manitowoc warrants the ice machine against defects
in materials and workmanship, under normal use
and service for three (3) years from the date of
original installation.
LABOR
Labor required to repair or replace defective
components is covered for three (3) years from the
date of original installation.
EXCLUSIONS
The following items are not included in the ice
machine’s warranty coverage:
1. Normal maintenance, adjustments and cleaning
as outlined in the Owner/Operator Use and Care
Guide.
2. Repairs due to unauthorized modifications to the
ice machine or the use of non-standard parts
without prior written approval Manitowoc Ice,
Inc.
3. Damage caused by improper installation of the
ice machine, electrical supply, water supply or
drainage, or damage caused by floods, storms,
or other acts of God.
4. Premium labor rates due to holidays, overtime,
etc.; travel time; flat rate service call charges;
mileage and miscellaneous tools and material
charges not listed on the payment schedule.
Additional labor charges resulting from the
inaccessibility of the ice machine are also
excluded.
5. Parts or assemblies subjected to misuse, abuse,
neglect or accidents.
6. Damage or problems caused by installation,
cleaning and/or maintenance procedures
inconsistent with the technical instructions
provided in the Installation Manual and the
Owner/Operator Use and Care Guide.
AUTHORIZED WARRANTY SERVICE
To comply with the provisions of the warranty, a
refrigeration service company, qualified and
authorized by a Manitowoc distributor, or a
Contracted Service Representative must perform the
warranty repair.
NOTE: If the dealer the ice machine was purchased
from is not authorized to perform warranty service,
contact the Manitowoc distributor or Manitowoc
Ice, Inc. for the name of the nearest authorized
service representative.
Service Calls
If you have followed the procedures listed in
Section 5 of this manual, and the ice machine still
does not perform properly, call your authorized
service company.