Multi-Tech Systems CF220 - Manual (Page 3)

Multi-Tech Systems, Inc. CF220 CallFinder User Guide 3
Table of Contents
CHAPTER 1 – PRODUCT DESCRIPTION AND SPECIFICATIONS ................................................................5
P RODUCT D ESCRIPTION ..............................................................................................................................................5
P RODUCT F EATURES ..................................................................................................................................................5
P REREQUISITE : O RDERING THE DID L INE .................................................................................................................6
S AFETY W ARNINGS ....................................................................................................................................................6
T ECHNICAL S PECIFICATIONS ......................................................................................................................................7
R ELATED M ANUALS ...................................................................................................................................................7
CHAPTER 2 – SAMPLE SYSTEM...........................................................................................................................8
Introduction ...........................................................................................................................................................8
Spigglebrim’s Initial Situation...............................................................................................................................9
Step 1 Practical: Add CallFinder and connect to network. .................................................................................10
Step 1 Technical: Enter addresses of network servers in CF software................................................................11
Step 2 Practical: Add DID lines and connect to CallFinder. ..............................................................................12
Step 2 Technical: Enter operating parameters of DID lines. ..............................................................................13
Step 3 Practical: Connect CallFinder port (FXO) to PBX for conventional DID service (Purchasing Dept.). ..14
Step 3 Technical: Enter operating parameters of CallFinder channel (FXO) ....................................................15
Step 4 Practical: Connect CallFinder port (FXS) to PBX for special DID service (Field Support Dept.). ........16
Step 4 Technical: Enter operating parameters of CallFinder channel (FXS). ....................................................17
Step 5 Practical: Map PBX Extensions to DID Numbers....................................................................................18
Step 5 Technical: Create CallFinder Phonebook. ..............................................................................................19
Step 6: Administering the CallFinder System......................................................................................................20
Conclusion...........................................................................................................................................................21
CHAPTER 3 – CALLFINDER SERVER INSTALLATION................................................................................22
P REREQUISITE : O RDERING THE DID L INE ...............................................................................................................22
W E S UPPLY ..............................................................................................................................................................22
Y OU S UPPLY ............................................................................................................................................................23
I NSTALLATION , P ART A: C ONNECTING THE C ALL F INDER TO P OWER O UTLETS , P HONE L INES , AND E THERNET ......23
1. Connect CallFinder 5Vdc Power Supply to AC Outlet....................................................................................23
2. Connect CallFinder 48Vdc Power Supply to AC Outlet..................................................................................23
3. Identify CallFinder’s Extension Ports (FXS/FXO) for Later Hookup .............................................................23
4. Connect CallFinder to DID Lines ...................................................................................................................24
5. Connect CallFinder to Ethernet Network ........................................................................................................24
6. Do Power-On Test ...........................................................................................................................................24
P ART B: C ONFIGURING THE C ALL F INDER S ERVER ...................................................................................................25
1. Collecting Configuration Data ........................................................................................................................25
2. Setting Admin PC to Startup IP Address .........................................................................................................27
3. Logging In (I)...................................................................................................................................................27
4. Setting CallFinder IP Addresses......................................................................................................................28
5. Resetting Admin PC to Its Regular IP Address................................................................................................28
6. Logging In (II) .................................................................................................................................................28
7. Setting Administrative Functions.....................................................................................................................29
8. Setting Up the Mail Server...............................................................................................................................30
9. Configuring the CallFinder’s Channels ..........................................................................................................31
10. Connecting CallFinder to PBX......................................................................................................................32
11. Testing the Channel with a Call ....................................................................................................................32
12. Changing Administrator’s Password for CallFinder SW ..............................................................................33
13. Assigning DID Numbers to PBX Users (Extensions).....................................................................................33
CHAPTER 4 – CALLFINDER SOFTWARE SCREENS .....................................................................................34
Home Screen........................................................................................................................................................34
Login Screen ........................................................................................................................................................35
Call Log Screen ...................................................................................................................................................36