Appendix e: troubleshooting – MITSUBISHI ELECTRIC 737 User Manual
Page 73
Appendices
73
Reset Name
When to Use
How to Use
Resulting Action
Format
When the picture
shape seems
incorrect, use
MORE > 0
(FORMAT) to
change the shape of
the picture.
Press the
MORE key and then repeat-
edly press
0 (FORMAT) to cycle
through the available aspect ratios.
The last-used format for a signal
type is memorized for each input.
The next time the same input and
the same signal type is viewed,
the last-used format will be
recalled.
PerfectColor™
Reset
or
PerfectColor™/
PerfecTint™
Reset (837
Series)
(for the single
input currently
being watched)
When the color
intensities seem out
of balance, use the
PerfectColor/PerfecTint
reset to reset the color
balances to the original
factory settings.
Both PerfectColor and
PerfecTint are reset at
the same time.
While viewing the input to
1.
be reset, press
MENU and
go to
Adjust > Picture+ >
PerfectColor.
Press
2.
ENTER to display the
PerfectColor adjustment screen.
Press
3.
CANCEL to reset the colors.
All PerfectColor/PerfecTint
sliders are reset to the original
center position. The PefectColor/
PerfecTint settings for other
inputs remain unchanged.
A/V Memory
Reset
(for the single
input currently
being watched)
When audio and/
or video settings for
a single input seem
incorrect, use A/V
Memory Reset to
return the input to
the original factory
settings.
While viewing the input to reset,
1.
press
MENU and go to Adjust >
Reset.
Press
2.
ENTER to highlight the
Reset icon.
Press
3.
ENTER again to reset.
All Audio and Video settings
for the individual input are
reset except for the Listen To,
Language, audio Balance,
Closed Caption, and Advanced
Picture settings.
TV Reset Comparison Guide
You can resolve many common TV problems using
the reset functions described in the following table.
See also the troubleshooting suggestions later in this
appendix.
IMPORTANT
Before you change sound or picture settings: If
picture or sound settings seem wrong for a broadcast
channel (a channel from the
ANT input, a cable box, or
satellite receiver), first check other channels from the
same input before changing settings. If most other
channels from the same input seem correct, there is
likely a problem with the broadcast rather than with the
TV. Use care in this case, as changes you make to fix
problems on individual channels also affect all other
channels on the same input.
Appendix E: Troubleshooting
Service and Customer Support
Service
If you are unable to correct a problem with your TV,
consult your Mitsubishi dealer or Mitsubishi Con-
sumer Relations at (800) 332-2119.
• DO NOT adjust any controls other than those
described in this Owner’s Guide.
• DO NOT remove the protective back cover of
your TV.
Customer Support
• To order replacement or additional remote con-
trols or lamp cartridges, visit our website at www.
mitsuparts.com or call (800) 553-7278.
• For questions:
Call Consumer Relations at 800-332-2119.
E-mail: [email protected]
Website: www.mitsubishi-tv.com
Important
All lamps replaced under warranty must be returned
to Mitsubishi where they will be inspected for defect
verification.