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MTD TLP 2824-Z User Manual

Page 51

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Troubleshooting

Print Quality Problems

980533-001 A

TLP 2824-Z User Guide

51

The printing does not start at the top of the label, or misprinting of
one to three labels.

• The media may not be threaded under the media guides. Refer to “Loading the Media” in

the Getting Started chapter.

• The printer needs to be calibrated. Refer to “Auto Calibration” in the Getting Started

chapter.

• The correct media sensor may not be activated. Manual calibration selects the media

sensing method for the labels being used (refer to the

^MN

command in the ZPL II

Programming Guide).

• Verify that the Label Top (

^LT

) command is correctly set for your application (consult the

ZPL II Programming Guide).

A label format was sent to, but not recognized by, the printer.

• Is the printer in pause mode? If so, press the feed button.
• If the status LED is on or flashing, refer to “What the Status Light is Telling You” in this

chapter.

• Make sure the data cable is correctly installed.
• A communications problem has occurred. First, make sure that the correct

communications port on the computer is selected. Refer to “Communicating with the
Printer” in the Getting Started chapter.