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Problem report form, Industio cp-114 series – Moxa Technologies CP-114 Series User Manual

Page 53

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Problem Report Form

Industio CP-114 Series

Customer name:

Company:

Tel:

Fax:

Email:

Date:

1. Moxa Product: CP-114 Series Model : $CP-114 $CP-114I $CP-114S $CP-114IS
Serial Number: ________________
2. Moxa Driver Version: ________________
3. Moxa Hardware Settings:

PCI

slot number ________________________

4. Operating System: $ Windows 95

$ Windows 98

$ Windows NT 3.51

$ Windows NT 4.0

$ DOS $ Others


5. PC Host: Make _________

Model _________

6. CPU:

Speed _____MHz

Make ______

Model ______

7. BIOS:

Make __________________

Version _______

8.

PCI

IRQ Configuration in BIOS:

PORT 1

2

3

4

I/O

IRQ

Interface

(RS-232/422/485)

RS-485 Data Mode

(ADDC/RTS)


9. Problem Description: Please describes the problem as clearly as possible, including the error message you see. We may have to

follow your description to reproduce the problem.

$ Board not found.

$ Board found, but can’t transfer data.

$ Can transfer data, but lose data.

$ Can transfer data, but with garbled data.

$ Others. Detailed error message description is recommended: