Problem report form, Industio cp-114 series – Moxa Technologies CP-114 Series User Manual
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Problem Report Form
Industio CP-114 Series
Customer name:
Company:
Tel:
Fax:
Email:
Date:
1. Moxa Product: CP-114 Series Model : $CP-114 $CP-114I $CP-114S $CP-114IS
Serial Number: ________________
2. Moxa Driver Version: ________________
3. Moxa Hardware Settings:
PCI
slot number ________________________
4. Operating System: $ Windows 95
$ Windows 98
$ Windows NT 3.51
$ Windows NT 4.0
$ DOS $ Others
5. PC Host: Make _________
Model _________
6. CPU:
Speed _____MHz
Make ______
Model ______
7. BIOS:
Make __________________
Version _______
8.
PCI
IRQ Configuration in BIOS:
PORT 1
2
3
4
I/O
IRQ
Interface
(RS-232/422/485)
RS-485 Data Mode
(ADDC/RTS)
9. Problem Description: Please describes the problem as clearly as possible, including the error message you see. We may have to
follow your description to reproduce the problem.
$ Board not found.
$ Board found, but can’t transfer data.
$ Can transfer data, but lose data.
$ Can transfer data, but with garbled data.
$ Others. Detailed error message description is recommended: