Multiquip MQ Power Whisperwatt Series DCA-36SPX - Manual (Page 82)

PAGE 82 — DCA-36SPX— OPERATION AND PARTS MANUAL — REV. #1 (04/14/10)
TERMS AND CONDITIONS OF SALE — PARTS Effective: February 22, 2002
PAYMENT TERMS
Terms of payment for parts are net 30 days.
FREIGHT POLICY
All parts orders will be shipped collect or
prepaid with the charges added to the invoice.
All shipments are F.O.B. point of origin.
Multiquip’s responsibility ceases when a
signed manifest has been obtained from the
carrier, and any claim for shortage or damage
must be settled between the consignee and
the carrier.
MINIMUM ORDER
The minimum charge for orders from Multiquip
is $15.00 net. Customers will be asked for
instructions regarding handling of orders not
meeting this requirement.
RETURNED GOODS POLICY
Return shipments will be accepted and
credit will be allowed, subject to the following
provisions:
A Returned Material Authorization 1.
must be approved by Multiquip prior to
shipment.
To obtain a Return Material Authorization, 2.
a list must be provided to Multiquip
Parts Sales that defines item numbers,
quantities, and descriptions of the items
to be returned.
The parts numbers and descriptions a.
must match the current parts price
list.
The list must be typed or computer b.
generated.
The list must state the reason(s) c.
for the return.
The list must reference the sales d.
order ( s ) or invoice ( s ) under
which the items were originally
purchased.
The list must include the name e.
and phone number of the person
requesting the RMA.
A copy of the Return Material Authorization 3.
must accompany the return shipment.
Freight is at the sender’s expense. All 4.
parts must be returned freight prepaid to
Multiquip’s designated receiving point.
Parts must be in new and resalable 5.
condition, in the original Multiquip
package (if any), and with Multiquip part
numbers clearly marked.
The following items are not returnable: 6.
Obsolete parts. (If an item is in the a.
price book and shows as being
replaced by another item, it is
obsolete.)
Any parts with a limited shelf life b.
(such as gaskets, seals, “O” rings,
and other rubber parts) that were
purchased more than six months
prior to the return date.
Any line item with an extended c.
dealer net price of less than
$5.00.
Special order items. d.
Electrical components. e.
Paint, chemicals, and lubricants. f.
Decals and paper products. g.
Items purchased in kits. h.
The sender will be notified of any material 7.
received that is not acceptable.
Such material will be held for five 8.
working days from notification, pending
instructions. If a reply is not received
within five days, the material will be
returned to the sender at his expense.
Credit on returned parts will be issued 9.
at dealer net price at time of the original
purchase, less a 15% restocking
charge.
In cases where an item is accepted, for 10.
which the original purchase document
can not be determined, the price will be
based on the list price that was effective
twelve months prior to the RMA date.
Credit issued will be applied to future 11.
purchases only.
PRICING AND REBATES
Prices are subject to change without prior
notice. Price changes are effective on a
specific date and all orders received on or
after that date will be billed at the revised price.
Rebates for price declines and added charges
for price increases will not be made for stock
on hand at the time of any price change.
Multiquip reserves the right to quote and
sell direct to Government agencies, and to
Original Equipment Manufacturer accounts
who use our products as integral parts of their
own products.
SPECIAL EXPEDITING SERVICE
A $35.00 surcharge will be added to the
invoice for special handling including bus
shipments, insured parcel post or in cases
where Multiquip must personally deliver the
parts to the carrier.
LIMITATIONS OF SELLER’S LIABILITY
Multiquip shall not be liable hereunder for
damages in excess of the purchase price of
the item with respect to which damages are
claimed, and in no event shall Multiquip be
liable for loss of profit or good will or for any
other special, consequential or incidental
damages.
LIMITATION OF WARRANTIES
No warranties, express or implied, are
made in connection with the sale of parts or
trade accessories nor as to any engine not
manufactured by Multiquip. Such warranties
made in connection with the sale of new,
complete units are made exclusively by a
statement of warranty packaged with such
units, and Multiquip neither assumes nor
authorizes any person to assume for it
any other obligation or liability whatever in
connection with the sale of its products. Apart
from such written statement of warranty,
there are no warranties, express, implied or
statutory, which extend beyond the description
of the products on the face hereof.
Effective: February 22, 2006