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Troubleshooting, Problem possible cause required user action – MGE UPS Systems 4 User Manual

Page 31

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8—1

8. Troubleshooting

Problem

Possible cause

Required User Action

UPS does not turn on.

UPS is not plugged in.

Plug UPS into a working outlet.

Wall socket is dead.

Test wall socket, repair as required.

UPS has not been activated.

Press Output ON (1) button for

one second, then release.

There is no power to

Confirm that the UPS is on.

See above.

the computer load.

Output circuit breaker is

Disconnect load and check. If

tripped.

okay, reset circuit breaker.

Load plugs are not seated

Remove and reseat plugs.

properly.

Battery Online indicator

Utility line is out of

Test wall socket, repair as

remains on, even though

specification.

required.

line voltage is present.

UPS beeps occasionally.

UPS is on battery.

None - UPS is protecting your

system.

UPS does not provide

Battery capacity is low.

Allow battery to charge for 24

the expected backup time.

hours, then retest.

Protected equipment power

Reduce load, then retest.

requirements exceed UPS
capacity.

Overload indicator flashes.

Protected equipment power

Reduce the load.

requirements exceed UPS
capacity.

Battery Fault indicator is lit.

Battery is weak or charger is

Make sure battery is connected.

faulty.

If battery is properly connected,
allow the battery to charge for 24
hours. Retest. Have batteries
replaced if condition persists.
Make sure battery charger is
plugged into a functioning outlet.

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