Multi-Tech Systems MT9234ZBA User Manual
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Table of Contents
Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)
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Table of Contents
CHAPTER 1 – INTRODUCTION................................................................................................................................ 5
Features.........................................................................................................................................................5
AT Commands Info........................................................................................................................................5
Technical Specifications ................................................................................................................................6
CHAPTER 2 – INSTALLATION ................................................................................................................................. 8
Safety Warnings ............................................................................................................................................8
Step 1: Change the Internal Jumpers............................................................................................................8
Step 2: Connect the Modem to Your PC .....................................................................................................10
Step 3: Install the Modem Driver .................................................................................................................11
Step 4: Configure the Modem for Your Country or Region – Global Product Only.....................................11
CHAPTER 3 – OPERATION .......................................................................................................................................13
About the Front Panel..................................................................................................................................13
Leased-Line Operation ................................................................................................................................13
Connecting to the Internet ...........................................................................................................................14
CHAPTER 4–REMOTE CONFIGURATION.........................................................................................................15
Basic Procedure ..........................................................................................................................................15
Setup ...........................................................................................................................................................15
CHAPTER 5 – CALLBACK SECURITY ................................................................................................................. 16
Changing the Setup Password ....................................................................................................................16
Turning Callback Security On and Off.........................................................................................................16
Setting Callback Security Message Parity...................................................................................................17
Assigning Callback Passwords and Phone Numbers .................................................................................17
Calling Procedures ......................................................................................................................................17
Callback Assignments Form........................................................................................................................20
CHAPTER 6 – TROUBLESHOOTING ...................................................................................................................21
None of the Indicators Light.........................................................................................................................21
The Modem Does Not Respond to Commands ..........................................................................................21
The Modem Cannot Connect When Dialing................................................................................................22
The Modem Disconnects While Online .......................................................................................................23
Modem Cannot Connect When Answering .................................................................................................23
File Transfer Is Slower Than It Should Be...................................................................................................23
Data Is Being Lost .......................................................................................................................................24
There Are Garbage Characters on the Monitor...........................................................................................24
The Modem Doesn’t Work with Caller ID ....................................................................................................24
Fax and Data Software Can’t Run at the Same Time .................................................................................24
CHAPTER 7 – WARRANTY, SERVICE, AND TECHNICAL SUPPORT ................................................... 25
APPENDIX A – UPGRADING THE MODEM’S FIRMWARE ....................................................................... 27
Upgrade Overview.......................................................................................................................................27
APPENDIX B – REGULATORY COMPLIANCE ................................................................................................29
FCC Part 15 Regulation ..............................................................................................................................29
FCC Part 68 Telecom..................................................................................................................................29