Mercedes-Benz S-Class - Manual (Page 257)

255
Controls in detail
Useful features
Tele Aid
The Tele Aid system
(Telematic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:
ț automatic and manual emergency
ț roadside assistance, and
ț information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ and to lower,
press button ç or use the volume knob
on your COMAND headunit.
̈ To activate, press the SOS button, the
Roadside Assistance button
• or
the Information button ¡, depend-
ing on the type of response required.
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!
The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
Information button
¡. Failure to
complete either of these steps will re-
sult in a system that is not activated.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button •
and the Information button ¡ are
located below the center armrest cov-
er.
i
The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.