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Troubleshooting w arning – Monessen Hearth Double Door VFCS30DPV User Manual

Page 30

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30

58D6002

TROUBLESHOOTING

W

ARNING

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and

the heater may backfire when lit. If the gas quality or pressure is low, contact your

local gas supplier immediately.

SYMPTOM

POSSIBLE CAUSE

ACTION

ODS/pilot

lights, but

flame goes out

when con-

trol knob is

released.

1. Control knob not fully pressed

in.

1. Press in control knob fully.

2. Control knob not pressed in

long enough.

2. After ODS/pilot lights, keep control knob pressed in for 30 seconds.

3. Appliance shutoff valve not

fully open.

3. Fully open manual shutoff valve.

4. Thermocouple connection loose

at control valve.

4. Hand tighten thermocouple connection until snug, then tighten 1/4 turn

more.

5. Pilot flame not touching ther-

mocouple, which allows ther-

mocouple to cool, causing pilot

flame to go out.

5. Contact local gas company. This problem could be caused by either low gas

pressure, or a dirty or partially clogged ODS/pilot.

6. Thermocouple damaged.

6. Replace pilot.

Burner does

not light after

ODS/pilot is

lit.

1. Inlet gas pressure is too low.

1. Contact qualified service person.

2. Burner orifice diameter is too

small.

2. Replace burner orifice.

3. Burner orifice is clogged.

3. Burner orifice is clogged.

Burner back-

fires during

combustion.

1. Manifold pressure is too low.

1. Contact local gas company.

2. Burner orifice is clogged.

2. Clean burner or replace burner orifice.

Slight smoke

or odor during

initial opera-

tion.

1. Burner orifice is clogged or

damaged.

2. Replace burner.

2. Burner is damaged.

2. Replace burner.

3. Gas regulator defective.

3. Replace gas regulator.

Logs appear

to smoke after

initial opera-

tion.

1. Vapors from paint or curing process

of logs.

1. Problem will stop after a few hours of operation. Open a window for the first

few hours.

2. Log heater is intended to be smokeless. Turn OFF heater and call qualified

service person.

Heater pro-

duces a whis-

t l i n g n o i s e

when burner

is lit.

1. Vapors from paint or curing process

of logs.

1. Problem will stop after a few hours of operation. Open a window for the first

few hours.

2. Air in gas line.

2. Operate burner until air is removed from line. Have gas line checked by local

gas company.

3. Dirty or partially clogged burner

orifices.

3. Clean burner or replace burner orifice.

No gas to pilot. 1. LP-regulator shut down due to

inlet pressure too high.

1. Verify LP tank regulator is installed and set at 11" to 13" w.c.

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